Contact information

A Warm Welcome from Casa de Monaco LLC

We extend our sincere appreciation for your visit. Casa de Monaco is dedicated to offering an elevated, curated experience defined by craftsmanship, elegance, and attentive service. Should you require guidance regarding our products or your order, our team is readily available to assist with discretion and professionalism.

 

Processing Times & Business Hours

To ensure each order receives proper care, purchases made after 4:00 PM (EST) will be processed on the next business day. Orders placed on Fridays after 4:00 PM will be attended to the following Monday, as our office and distribution team observe weekend closure.

Your understanding is genuinely valued as we maintain our commitment to exceptional service.

 

Thanksgiving Holiday Shipping Notice

Please note that orders placed after 3:00 PM EST on Thursday, November 27, 2025 were processed and shipped on Monday, December 1, 2025, due to the Thanksgiving holiday weekend. To provide the best experience possible, all affected orders were upgraded to priority shipping at no additional cost. We appreciate your patience and understanding during the seasonal carrier delays.

Holiday Shipping Delays Notice

As we enter the high-volume Christmas holiday period, please be aware that USPS may encounter light to substantial delays across their network. Should your tracking display “Moving Through Network,” rest assured this is a routine update during peak season. Your parcel remains safely in transit and will continue progressing toward its destination.

 

Contact Our Care Team

For any inquiries or support, please contact us at:
📧 sergio@casademonaco.com

Casa de Monaco LLC proudly manages all customer relations and operations.